Delivery
At The Bay Bed Company, we’re committed to ensuring your experience is as seamless as possible, from selecting your perfect bed or mattress to delivering it to your home. Below is all the information you need about our delivery process.
Delivery Services
Free Local Delivery: We offer free delivery to customers within the Lancaster and Morecambe area and throughout the North West. We do deliver further afield but by arrangement so if you live outside the North West feel free to telephone or email us and we'll let you know straight away if we can help.
Free removal of your old bed or mattress
When you buy from us we will remove your old bed/mattress on a ‘like for like’ basis free of charge.
Professional, in-house Delivery Team
All deliveries are handled by our experienced, in house delivery professionals.
Delivery Timescales
In-Stock Items: Products we have in stock are typically delivered within 2-5 working days.
Made-to-Order Items: Many of our beds, mattresses, and headboards are handcrafted to order. Delivery times vary by manufacturer but are typically between 2-6 weeks. We will provide an estimated delivery date at the time of purchase.
What to Expect on Delivery Day
Two-Man Delivery Service: Larger items, such as beds and mattresses, are delivered by a two-person team for added care and convenience.
Room of Choice: Wherever possible, we’ll deliver your new bed or mattress to your room of choice. Please ensure the space is clear and safely accessible prior to delivery.
Assembly Service: Our team can assemble your new bed and remove any packaging, leaving your room ready to enjoy.
Delivery Terms
Access Requirements: Delivery Confirmation: We’ll contact you to confirm your delivery date and time slot. If you need to reschedule, please provide at least 48 hours’ notice.
Contact Us
If you have any questions about your delivery or need assistance, our friendly team is here to help. Contact us and we’ll be happy to assist.
The Bay Bed Company: Making Comfort Convenient
We’re dedicated to ensuring your new bed, mattress, or headboard arrives quickly, safely, and hassle-free. Thank you for choosing The Bay Bed Company—we can’t wait to deliver your dream bedroom!